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Have a question about our research compounds, an existing order or one of our policies? Our team is here to provide clear, straightforward support.

We aim to respond to all enquiries within one business day.

Email Us

info@retrowellnesscompany.com
We aim to respond with 24 hours.

Contact Form

Complete the form below with as much detail as possible so we can properly direct your enquiry.

Business Hours

Monday–Friday
9:00am–5:00pm ET Excluding federal holidays.

Our Location

Retro Wellness Co. United States Online only

Send Us a Message

Complete the form below and a member of our team will get back to you as soon as possible.

Other Ways We Can Help

Please include your order number and the email address used during checkout so our team can locate your order quickly.
Our team can help you locate available product information, testing documentation and relevant Research Hub resources. We cannot provide medical, diagnostic or usage advice.
Tell us about your organisation, area of research and the type of support or collaboration you are interested in discussing.
Send us a message with the relevant details and we will direct your enquiry to the appropriate member of our team.
  • Before You Reach Out
Many common questions about ordering, shipping, accounts, documentation and research-use requirements are answered in our FAQs. It may be the quickest way to find the information you need.
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FAQ’s

Common Questions

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No. All products supplied by Retro Wellness are intended strictly for qualified laboratory research use only. They are not intended for human or veterinary use, consumption, treatment, diagnosis or therapeutic application.
No. You can complete your purchase as a guest. Guest customers must confirm that they are over 18 and that all products are being purchased strictly for qualified research use during checkout. Creating an account allows you to view previous orders, save your details and manage eligible recurring orders more easily.
Available certificates of analysis and supporting testing documentation can be found on the relevant product page or within our Quality section. Contact our team with the product and batch details if you cannot locate the document you need.
Processing and estimated delivery times are displayed during checkout and within our Shipping and Returns Policy. Once your order has been dispatched, you will receive confirmation and tracking information by email.
Contact us as soon as possible with your order number. We may be able to update or cancel an order before processing begins, but changes cannot be guaranteed once an order has entered fulfilment or has been dispatched.
Handling and storage requirements can vary between products. Always refer to the information provided on the product page, packaging and accompanying documentation. Products should only be handled by suitably qualified individuals in an appropriate research environment.
Sign in to your account and open the subscriptions or recurring orders section to view your current schedule, update eligible details or cancel future renewals. Contact our support team if you require assistance accessing or managing your account.
We aim to respond to enquiries within one business day. Including your order number, product name, batch information and any relevant details will help us deal with your enquiry more efficiently.

For Qualified Laboratory Research Use Only

Research Use Only Policy

All products available on this site are supplied strictly for laboratory research use only. They are not intended for human or veterinary use, consumption, treatment, diagnosis or therapeutic application. Customers are responsible for ensuring products are handled, stored and used appropriately within a suitable research setting.

Research Use Only Policy